BROADCASTS

One message out.A thousand real conversations back.

When you need to reach everyone, send a targeted WhatsApp broadcast to exactly the right customers, personalised to each one. And unlike a blast that goes nowhere, every reply lands as a live chat your team, and Nautix, can actually handle.

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Targeted WhatsApp broadcast reaching a segment with personalised replies coming back as real conversations

Reaching everyone usuallymeans reaching them badly.

The easy ways to message many customers at once are all flawed. A group blast exposes everyone's number and cannot be personalised. Copy-pasting to hundreds of chats is slow and error-prone. And the tools that do send at scale treat it as a one-way blast, so when a customer replies, nobody is there to answer.

Blasts that cannot be personalised

A single generic message to everyone ignores who each customer is, so it feels like spam and gets muted.

Wrong audience, wasted goodwill

Sending an offer to people it does not suit annoys them and trains them to ignore you.

Replies with nowhere to land

One-way blast tools leave every response unanswered, so an interested customer hits a wall.

The problem Nautix broadcasts solves

Segment, personalise, send,converse.

One send reaches the right people, and every reply is a real chat.

1

Choose the right segment

Target by area, purchase history, membership, status or any attribute you hold, so the message only reaches people it fits.

2

Personalise each message

The broadcast is tailored per person, first name and relevant detail, so it reads like a message meant for them, not a blast.

3

Send at scale

One send reaches the whole segment on WhatsApp, delivered individually so no customer sees another's number.

4

Handle every reply

When people respond, each reply is a live conversation, and Nautix answers the routine ones while your team takes the rest.

How Nautix broadcasts work: segment, personalise, send, and handle replies

What WhatsApp broadcastsdo

Segment targeting

Reach only the customers a message fits, by area, history or status.

Personalisation

Each message is tailored per person, so it never reads like a blast.

Send at scale

One send reaches the whole segment, delivered individually and privately.

Two-way replies

Every response is a real conversation, not a dead end.

Automated follow-through

Nautix answers the routine replies and routes the rest to your team.

Broadcast visibility

See who was reached, who replied, and what came of it.

Nautix broadcast capabilities: targeting, personalisation, scale, two-way replies

What targeted broadcastsdeliver

1 send

Reaches the whole segment, personalised to each

Two-way

Every reply is a real conversation, not a dead end

Right people

Targeted, so the message lands where it is wanted

Frequently askedquestions

  • A broadcast is delivered to each person individually, so nobody sees anyone else's number, and each message can be personalised. It is private and tailored, not a group everyone can see.

  • Yes. You target by area, purchase history, membership, status or any attribute you hold, so a message only reaches the customers it actually fits.

  • Every reply becomes a real conversation in your inbox. Nautix answers the routine ones automatically and routes the rest to your team, so no interested customer is left hanging.

  • Yes. Each recipient gets a message with their own details filled in, sent individually, so a single broadcast reads like a personal message rather than a blast.

Reach everyone, and still talk to each of them.

See how Nautix sends targeted, personalised WhatsApp broadcasts to the right segment, and turns every reply into a real conversation.

Book a demoWhatsApp us: +254 720 482 575

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