Comment Monitoring

Every comment is a customer.Catch them all.

The comments under your posts and ads are full of buyers, questions, and complaints, in public, for everyone to see. Nautix monitors every comment and responds or routes it instantly, before it's missed or festers.

Nautix comment monitoring

Your comments section.Is leaking money.

Buying-intent comments go unanswered

'How much?' under your ad is a ready buyer. Miss it, and a competitor's faster reply wins them.

Complaints fester in public

An angry comment left visible for hours tells every potential customer to stay away.

Volume is impossible to track manually

A single ad can generate hundreds of comments. No one can watch them all, all the time.

Nautix comment monitoring

Watch, understand, respond.Automatically.

Every comment is read, classified, and handled the moment it appears.

1

Monitors every comment

Nautix watches all comments on your posts and ads across Instagram and Facebook in real time.

2

Understands intent

It tells a buying question from a complaint from a compliment from spam, and treats each appropriately.

3

Responds publicly or moves to DM

It can reply in the comment, or move the conversation privately to a DM to close the sale or resolve the issue.

4

Routes what needs a human

Sensitive complaints or complex questions get flagged and routed to your team with full context.

Nautix comment monitoring

What comment monitoringdoes

Real-time watching

Every comment on every post and ad, monitored the moment it appears.

Intent detection

Distinguishes buyers, questions, complaints, and spam - and handles each the right way.

Public + private reply

Replies in the comment thread, or moves the conversation to a private DM to close.

Reputation protection

Flags and surfaces negative comments fast, so complaints never sit unaddressed in public.

Spam filtering

Hides or ignores spam and abuse automatically, keeping your comments clean.

Comment-to-DM capture

Turns a public commenter into a private lead in your inbox - where you can actually sell.

Nautix comment monitoring

What catching everycomment delivers

100%

Of comments monitored and triaged

30%+

More leads captured from ad comments

Minutes

Not hours, before complaints are addressed

Frequently askedquestions

  • Instagram and Facebook posts and ads. When someone comments, Nautix sees it, understands it, and responds or routes it, in real time.

  • Yes, this is one of its most valuable functions. A public 'how much?' can be answered in the thread and simultaneously invited into a private DM where you can actually close the sale.

  • Negative or sensitive comments are detected and surfaced to your team immediately, so they're never left sitting in public. You decide whether Nautix responds or a human steps in.

  • No. Spam and abuse are filtered out automatically, so only genuine comments get a response and your team's attention stays on real customers.

Every comment is a customer. Catch them all.

The comments under your posts and ads are full of buyers, questions, and complaints, in public, for everyone to see. Nautix monitors every comment and responds or routes it instantly, before it's missed or festers.

No credit card · 30-day free pilot · Cancel anytime