Reward your best customers, and the friends they bring.
Member, Silver and Gold tiers with benefits members can see, WhatsApp messages when they move up, and invite links that reward both sides once the friend buys.
Running customer conversations for WhatsApp-first businesses
The more they come, the more they get.
Member, Silver and Gold, each with its own benefits and its own rewards. You set what it takes to reach each tier and what it unlocks; members see where they stand every time they look at their card.
Every move is a reason to celebrate.
When a member moves up, they hear about it on WhatsApp straight away, with what they’ve unlocked and what the next tier needs. Members close to moving up can get a push to get there.
Your members bring friends, and both get rewarded.
Every member has a personal invite link and code. The friend joins with it filled in, and both get their stamps once the friend actually buys something.
Real friends, not fake sign-ups.
A friend only counts after their first purchase, and anything that looks off is held for you to check instead of paid out.
Who’s moving up, and who they bring in.
See how members spread across tiers, who moved this month, who is close to the next tier and how many new customers referrals brought in, at what cost.
Tiers & referrals questions.
What owners ask before they add tiers or invites.
Ask ACT, running on this site, or bring your best customers’ habits to a 20-minute Workflow Review and we’ll design the tiers with you.
On what they spend over 12 months: Silver at KES 15,000 and Gold at KES 40,000 in the example, checked every night. You set the thresholds and the benefits of each tier.
Yes. Each move sends a WhatsApp message saying what they’ve unlocked and what the next tier needs. Their tier also shows on the card page and at the counter.
Only at the yearly review, and they get a reminder 30 days before with what keeps them there. You can see how many would drop if nothing changes.
Members share a link or code from their card page or by replying INVITE. The friend joins with the code already filled in, and both get their stamps after the friend’s first purchase.
Rewards only come after a first purchase, a phone that was already a customer earns nothing, staff can’t earn referral rewards, and joins from the same phone or device are held until you check them.
Whatever you set. In the example each new customer costs 4 stamps, about KES 40, and you see that cost on the dashboard.
Give your regulars status and a reason to bring friends.
Tell us who your best customers are. We’ll set up the tiers, benefits and invites with you.